I've been a Maxis customer for LONG time, about 10 years now, easily. Way back, when i first joined them, it was during the days of fixed access fees + call charges. Those were the days of RM1,000-RM2,000 phone bills. It was sick.
Then, i changed my plan to the 138 Package. Pay RM138 a month minimum, all inclusive of access fees and call/sms charges up to that amount. Phone bills dropped significantly, but still hovered in the RM300-RM400 zone.
Then, i added a supplementary line, that cost RM10 for access fees + call charges. She would often use RM50-RM100 a month in call charges, most of them to my number, so that added another RM60-RM110 a month to my bill. At the same time, my phone usage dropped quite a bit, as my circle of friends narrowed; i spent more time with fewer people than less time with many people. Phone bill dipped into the RM200 band.
Now, since August 2008, i've noticed the bill get even smaller each month. Mostly because there is less and less need to use it nowadays. Some days, i make less than 10 short calls, 5 of which to my supplementary line, and perhaps 20-30 SMS at most.
It was time to revisit the ole' Maxis Rate Plans again.
Nice thing about Maxis is that their plans are quite flexible, quite competitive (in the sense that they change it to match the current market), and their customer service officers have a lot of integrity - even if it means a loss to Maxis in terms of $$$ revenue, they are willing to offer the best advice to their customers in order to save money.
So i called them up, spoke to this very pleasant fellow (sounded like an Indian, if his accent is anything to judge by), and in just a few minutes he helped me choose a new plan; he was very patient and took the time to explain things carefully to a newbie. Value Plus 80 + Value Plus 30 for the supplementary + iData 2 for my iPhone data usage. I did the math and it should save me RM50-RM60 each month in my overall bill, which is very nice because it offsets the additional RM50 i've got added to the bill due to the iPhone iData plan.
Times are tough, saving every sen counts. Nice to know that you can do that with Maxis.
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